We Have Won Gold at the Feefo Gold Trusted Service Awards
We are delighted to be awarded the Feefo Gold Trusted Service Award for our fantastic customer service in 2020. The award is an independent seal of excellence that recognises only the best of the best businesses for delivering exceptional experiences, as rated by real customers, especially during unprecedented, challenging times of 2020.
Created by the online reviews platform Feefo, Trusted Service is only awarded to brands that show outstanding customer service, based on their number of reviews and star rating. As all reviews are verified and genuine, the achievement is a true reflection of our consistent commitment to creating brilliant customer experiences.
Here’s a taster of the glowing reviews we’ve received so far…
Our Managing Director Garry Smith was thrilled to receive the award, commenting: ‘This achievement for the Cornish Bed Company recognises how hard our team has been working to give great customer service to all of our customers, who are the most important judges of what we do. We’re committed to delivering the highest quality of product and service throughout the entire production of our handcast metal beds, so it’s important for us to listen, understand and respond to all of our customers. Feefo has enabled us to consistently improve and adapt especially throughout 2020 and now we’re looking forward to another successful year ahead.’