Copy of Terms & Conditions

Offers, Discounts & Promotions T&Cs

updated 03/03/2022

10% off Newsletter Welcome

"10% off Welcome" offer is only valid to newsletter subscribers who have received a dedicated code via email. Valid across the entire bed range, including: Cast Iron Beds, Brass Beds, Nickel Beds, Day Beds, Dog Beds and Four Poster Beds. Not included: Outdoor Furniture or Bedroom Bench or Bedding. Not valid in conjunction with any other offer, discount, promotion or sale. Not valid during "Bed Of The Month" sale. Not valid on top of the "15% off Mattress when you buy any Bed" offer, but the "15% off Mattress when you buy any Bed" remains active when "10% off Welcome" is applied to beds only and a mattress is purchased in the same order. "10% off Welcome" offer can only be applied to new orders, cannot be added to past orders. Cornish Bed Company reserves the right to withdraw or change the offer, at any time without notice.

15% off a Mattress 

"15% off a Mattress when you buy any Bed" offer is only available when the mattress is purchased in the same order as the bed."15% off a Mattress when you buy any Bed" offer is not valid on top of with "10% off Welcome" offer. "10% off Welcome" is only applicable to beds. Best offer is calculated at checkout. Offer is subject to General Terms & Conditions outlined below. 

Bed Of The Month 

"Bed of the Month" offer is subject to change monthly. Offer starts on the first day of the month and ends on the last day of the month. Bed of the Month is only applicable during the promotional month, not valid any other time. Not transferable. Offer subject to change. Subject to availability. Cornish Bed Company reserves the right to withdraw or change the offer, at any time without notice.  

Refer A Friend Conditions 

This is a summary of the key conditions to redeem rewards.

Referrer Rewards

  • The referrer is offered a choice of luxury gifts for each friend who orders for the first time.
  • This offer can be shared for 12 months from the date of acceptance by the referrer.
  • In order for the referral to qualify for the reward the referred friend must be a new customer to the Cornish Bed Company and over the age of and the referred friend must meet the conditions of their reward.
  • In order to share this offer the referrer must be over the age of 18.
  • Rewards will be cumulative and so if multiple qualifying referrals are made to the Cornish Bed Company, multiple rewards will be offered to the referrer, subject to a limit. A Referrer may not earn more than 5 within any 24 hour period or 25 within last 12 months or 1500 GBP of reward value within last 12 months. A Referrer should not expect their referred friends to be given rewards automatically if they are referring more frequently than 10 friends within any 24 hour period.
  • Link to claim rewards will be delivered to the referrer within 30 days from the day the referred friend's purchase is completed provided the referred friend's purchase is not cancelled.
  • The Referrer will be notified by email once a referred friend has purchased and when the reward has been earned.
  • Rewards will be valid for 6 months from the date earned by the referrer.
  • Referral rewards cannot be combined with other discount codes in a single order.
  • The Cornish Bed Company reserves the right to refuse the issue of any reward to any Referred Friend or Referrer at any time.
  • The Cornish Bed Company reserves the right to vary any and all elements of this offer at any time without notice.

Referred Friend Rewards

  • The Referred friend is offered 10% off when they place their first order with the use of code provided in the email.
  • The reward is valid for 6 months from the point of issue to the referred friend.
  • In order to qualify for the reward the referred friend must be a new customer to the Cornish Bed Company and over the age of 18.
  • Any rewards will be revoked if a refund is requested on the order for which the reward was offered.
  • The Referred friend reward cannot be claimed by the same person making the referral.
  • Referred friend rewards cannot be combined with other discount codes in a single order.
  • There are limits in place on how many and how frequently referrals can be made by any single referrer. Rewards may not be given if those limits are exceeded.

General T&Cs

These terms and conditions of trading apply to all contracts between Cornish Bed Company ('us, we, our') and the customer ('you, your'). References to 'furniture' and ‘product’ include beds, mattresses, and any other product purchased from our stores.

1. All goods are subject to availability. We trust on offering you goods that our suppliers will supply us and the goods will be available to us within a reasonable time of placing an order. In the unlikely circumstances that suppliers do not keep to their contract this does not form a contractual breach by Cornish Bed Company.

2. All brochure descriptions of products offered are correct at the time of going to press. We as manufacturers and our suppliers will have a policy of continuous product development and reserve the right to amend the specification of products without prior notice in relation to future sales.

3. In the unlikely event that the price of an item has been incorrectly advertised on our website, we will contact you to ask whether you wish to proceed with the order at the correct price. If you are not happy to proceed, or we are unable to obtain your instructions, we will cancel the order. We will not be obliged to supply products at the incorrect price.

4. Payment in full is taken for goods sold from our website.

5. If you wish to cancel after you have ordered this time you will be charged a restocking fee of 30% of the purchase price. If your cancellation relates to goods that we have received, manufactured, or cannot cancel ourselves with a supplier a 50% resale charge will be made. On certain special orders or bespoke orders goods will be impossible to resell and no refund will be made until we can resell an item. If we cannot resell within 12 months no refund will be available. The item will remain available for delivery to the customer during this time.

6. Delivery time is estimated at 4-6 weeks but wherever possible we will deliver sooner. Occasionally this delivery time will extend due to a supplier delay. In this case we will inform you of this delay and keep you informed of its progress. A delivery delay will only be taken as a reason for order termination if we are informed within 7 days of ordering that your order is dependent on delivery by a certain date.

7. We will arrange delivery of your goods with you personally. Wherever possible we will endeavour to meet your requirements with an am/pm slot and in most cases give a one hour time slot.

8. If we are delivering a bed and/or mattress, please ensure the old one has been moved to allow the new one to be installed. However, do not dispose of your old bed or mattress until your new one arrives.

9. In the event we are unable to complete a delivery because of access constraints to and/or in the building, the terms in paragraph 5 will apply.

10. On receipt of your furniture or mattress, it is important that you fully check that they are in good condition. You will be asked to sign the delivery note to confirm this. In the event that a fault is discovered you should notify us immediately and in any case not later than 48 hours after you received your furniture or mattress.

11. Any guarantees given do not cover fair wear and tear or neglect, abuse or misuse of your goods. Our guarantees do not cover sales outside mainland UK. Guarantees are in addition to, and do not affect your statutory rights.

Variation of Terms

Our store staff have no authority to vary these terms and conditions of sale.

 

© The Cornish Bed Company 2022